Connect your channels.
Accounts, apps, tokens and webhooks, explained step by step.
REDA Connect Help Center
Get connected.
Keep moving.
Clear, illustrated instructions for your administrator and your team. Set up the provider account, connect Salesforce, then put messaging to work.
Open the help portal
Choose your next step
Guidance that follows
the work you’re doing.
Fit your records and teams.
Configure record matching, access and the layouts your people use.
- Accounts, permissions and record matching
- Add Connect Feed to a record page
- Verify webhooks and your first reply
Using custom objects? Configure their field mappings in Connect Account Config. Add the relevant fields to the customer’s page layouts after an upgrade.
Give every conversation context.
Work from one feed and see what needs your attention.
Make the next step easier.
Start with approved templates and connect messaging to your processes.
Keep your team up to date
What’s new in Connect?
Review release notes and the setup steps for your installed version.
Read release notesNeed a hand?
Tell us what you’re trying to do and which step needs help.
support@reda.oneExploring REDA Connect for your business? Talk with our team.